Privacy Policy

This Privacy Policy explains how Sensory Creative (“we”, “us”, “our”) collects, uses, and protects information when you use Sensory OS (the “Service”) at os.sensory-creative.com.

Information we collect

• Account information - name, email address, and organization details you provide when creating an account.
• Content you submit - questionnaire responses, project details, files, and links uploaded through the Service.
• Usage data - basic technical information (browser, device, IP-derived signals) used to operate and secure the Service.

Google user data

The Service can connect to Google services with your explicit consent. We request the narrowest scopes needed for each feature, store only what is necessary to keep the connection working, and never sell Google user data. You can disconnect at any time from within Sensory OS or from your Google Account permissions; on disconnect we delete the stored tokens.

Google Drive (questionnaire file uploads)

With your consent, the Service connects to your Google Drive using the drive.file scope. This scope grants access only to files and folders the Service itself creates on your behalf - we cannot see, read, or manage any other file in your Drive.

• What we do with it- we create an “Sensory OS - Uploads” folder and store files uploaded through your questionnaires there, so the right people can access them.
• What we store - encrypted Google OAuth tokens (to maintain the connection) and identifiers for the folders/files we create. We do not copy your Drive contents onto our servers.

Google Calendar (appointment scheduling)

With your consent, a sales rep can connect their Google Calendar so that booking funnels only offer times the rep is genuinely free and so confirmed appointments appear on the rep’s calendar. We request the calendar.events and calendar.freebusy scopes plus basic profile email.

• Free/busy (calendar.freebusy)- we read only your busy/free time blocks to avoid offering times you’re already booked. We do not read the titles, attendees, or details of your existing events.
• Events (calendar.events) - we create, update, and delete only the appointment events that Sensory OS books for you (and add a video link/attendee invite where applicable). We do not read, modify, or remove any of your other events.
• Account email- used to show which Google account is connected (“Connected as …”).
• What we store - encrypted Google OAuth tokens and the identifiers of the events we create. We do not copy your calendar onto our servers.

Sharing - Google user data is never sold, and is not shared with third parties except as required to provide the Service or comply with law.

Sensory OS’s use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

How we use information

• To provide, maintain, and improve the Service.
• To store and route files and responses you submit.
• To secure the Service and prevent abuse.
• To communicate with you about your account.

Data retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us.

Security

We use industry-standard measures to protect your data, including encryption of stored credentials and access controls. No method of transmission or storage is completely secure, but we work to protect your information.

Your rights

You may access, correct, or delete your personal information, and withdraw integration consent at any time. To make a request, contact us using the details below.

Contact

Questions about this policy? Email privacy@sensory-creative.com.